FAQS
How does shipping work?
We offer worldwide shipping through our curated drop shipping model, ensuring that our luxury-inspired products reach you safely and promptly. Shipping times may vary based on location, but we strive to provide timely delivery for our customers.
What is your return policy?
We want you to love your purchase! If you are not completely satisfied, you can return eligible products within 30 days for a refund or exchange. Please ensure items are unworn and in original packaging for processing.
Are products limited edition?
Yes! We focus on limited-edition drops that offer unique and exclusive styles, helping you elevate your wardrobe with special pieces that stand out from the crowd. Our curated selections are designed for the chic and sophisticated.
How to contact customer support?
You can reach our customer support team via the contact form on our website or by emailing us directly. We are dedicated to addressing your inquiries and providing assistance as quickly as possible.
What payment methods do you accept?
We accept various payment methods, including major credit cards, PayPal, and other secure payment gateways, ensuring a smooth and secure checkout experience for all customers.
Do you offer gift cards?
Yes, we offer digital gift cards for those who want to treat their loved ones to a luxe shopping experience at The Luxe Concept. Perfect for any occasion or celebration!